{
  "lexicon": 1,
  "id": "tools.ozone.queue.defs",
  "defs": {
    "queueView": {
      "type": "object",
      "required": [
        "id",
        "name",
        "subjectTypes",
        "reportTypes",
        "createdBy",
        "createdAt",
        "updatedAt",
        "enabled",
        "stats"
      ],
      "properties": {
        "id": {
          "type": "integer",
          "description": "Queue ID"
        },
        "name": {
          "type": "string",
          "description": "Display name of the queue"
        },
        "subjectTypes": {
          "type": "array",
          "minLength": 1,
          "items": {
            "type": "string",
            "knownValues": ["account", "record", "message"]
          },
          "description": "Subject types this queue accepts."
        },
        "collection": {
          "type": "string",
          "format": "nsid",
          "description": "Collection name for record subjects (e.g., 'app.bsky.feed.post')"
        },
        "reportTypes": {
          "type": "array",
          "items": {
            "type": "string"
          },
          "minLength": 1,
          "description": "Report reason types this queue accepts (fully qualified NSIDs)"
        },
        "description": {
          "type": "string",
          "description": "Optional description of the queue"
        },
        "createdBy": {
          "type": "string",
          "format": "did",
          "description": "DID of moderator who created this queue"
        },
        "createdAt": {
          "type": "string",
          "format": "datetime"
        },
        "updatedAt": {
          "type": "string",
          "format": "datetime"
        },
        "enabled": {
          "type": "boolean",
          "description": "Whether this queue is currently active"
        },
        "deletedAt": {
          "type": "string",
          "format": "datetime",
          "description": "When the queue was deleted, if applicable"
        },
        "stats": {
          "type": "ref",
          "ref": "#queueStats",
          "description": "Statistics about this queue"
        }
      }
    },
    "queueStats": {
      "type": "object",
      "required": [],
      "properties": {
        "pendingCount": {
          "type": "integer",
          "description": "Number of reports in 'open' status"
        },
        "actionedCount": {
          "type": "integer",
          "description": "Number of reports in 'closed' status"
        },
        "escalatedCount": {
          "type": "integer",
          "description": "Number of reports in 'escalated' status"
        },
        "inboundCount": {
          "type": "integer",
          "description": "Reports received in this queue in the last 24 hours."
        },
        "actionRate": {
          "type": "integer",
          "description": "Percentage of reports actioned (actionedCount / inboundCount * 100), rounded to nearest integer. Absent when inboundCount is 0."
        },
        "avgHandlingTimeSec": {
          "type": "integer",
          "description": "Average time in seconds from report creation to close, for reports closed in this period."
        },
        "lastUpdated": {
          "type": "string",
          "format": "datetime",
          "description": "When these statistics were last computed"
        }
      }
    },
    "assignmentView": {
      "type": "object",
      "required": ["id", "did", "queue", "startAt"],
      "properties": {
        "id": {
          "type": "integer"
        },
        "did": {
          "type": "string",
          "format": "did"
        },
        "moderator": {
          "type": "ref",
          "ref": "tools.ozone.team.defs#member",
          "description": "The moderator assigned to this queue"
        },
        "queue": {
          "type": "ref",
          "ref": "#queueView"
        },
        "startAt": {
          "type": "string",
          "format": "datetime"
        },
        "endAt": {
          "type": "string",
          "format": "datetime"
        }
      }
    }
  }
}